Terms and Conditions with customer information

1. Scope
2. Offers and service descriptions
3. Ordering process and contract conclusion
4. Prices and shipping costs
5. Delivery, product availability
6. Payment arrangements
7. Retention of title
8. Warranty and guarantee
9. Liability
10. Storage of the contract text
11. Place of jurisdiction, applicable law, contract language
1. Scope
1.1. For the business relationship between MyAgent UG (haftungsbeschränkt), represented by: Sven Maarfeld Granitstr.15, 26725 Emden (hereinafter referred to as “seller”) and the customer (hereinafter referred to as “customer”), the following terms and conditions apply in their version valid at the time of the order ,
1.2. You can reach our customer service for questions, complaints and objections on weekdays from 10:00 am to 7:00 pm under the telephone number +49176/76718615 as well as via e-mail at Info@myagent-24.de.
1.3. Consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither their commercial nor their independent professional activity (§ 13 BGB).
1.4. Deviating conditions of the customer are not recognized, unless the seller expressly agrees to their validity.
2. Offers and service descriptions
2.1. The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. Service descriptions in catalogs and on the websites of the seller do not have the character of an assurance or guarantee.

2.2. The inclusion of a third-party provider is only finally booked for the customer, after he read the terms and conditions and MyAgent explicit the order. If an order is to be placed with the third party on behalf of the customer, the customer must proceed accordingly in advance.
2.3. In the case of revocation of the services of the third party, MyAgent enters into force on behalf of the customer.


3. Ordering process and contract conclusion
3.1. The customer can select products from the assortment of the seller without obligation and collect them via the button [to the shopping cart] in a so-called shopping cart. Within the basket, the product selection may be changed, e.g. to be deleted. Afterwards, the customer can proceed within the shopping cart via the button [Continue to checkout] to complete the order process.
3.2. With the button [order with payment] the customer submits a binding application for the purchase of the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time, or go back to the shopping cart using the browser function “back” or cancel the order process altogether. Necessary information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer’s order is listed again and which the customer can print out via the “Print” function (order confirmation). The automatic acknowledgment of receipt merely documents that the customer’s order has been received by the seller. The purchase contract is concluded when the customer has paid for the ordered product by means of the payment methods specified here.
4. Prices and shipping costs
4.1. All prices quoted on the seller’s website include the applicable VAT.
5. Delivery, product availability
5.1. Since this is a virtual product, there are no delivery costs.
6. Payment arrangements
6.1. The customer can choose from the available payment methods within and before the order process. Customers are informed about the available means of payment on a separate information page.
6.2. If third-party providers are charged with payment processing, e.g. Paypal apply their terms and conditions.
7. Retention of title
Since this is a virtual product, this point is missing.

Since this is a virtual product, this point is missing.

8. Warranty and guarantee
Since this is a virtual product, this point is missing.

9. Liability
Since this is a virtual product, this point is missing.

10. Storage of the contract text
10.1. The customer can print the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order data to the e-mail address provided by him. With the order confirmation, the customer also receives a copy of the terms and conditions together with the right of revocation and the instructions for shipping costs and delivery and payment. If you have registered in our shop, you can see your order placed in your profile area. In addition, we save the contract text, but make it inaccessible on the internet.

11. Final provisions
11.1. Jurisdiction and place of performance is the seat of the seller, if the customer is a merchant, a legal entity under public law or a special fund under public law.
11.2. Contract language is German.
11.3. European Commission Online Dispute Resolution (OS) platform for consumers: http://ec.europa.eu/consumers/odr/. We are not prepared and obliged to participate in a dispute settlement procedure before a consumer arbitration board.

MyAgent-24.de

  • E-Mail:

    info@myagent-24.de

  • Phone:

    +49 (0) 176 / 76718615

  • Anschrift:

    MyAgent UG (haftungsbeschränkt)
    Granitstr. 15
    D-26725 Emden